Be sure to Follow Bug Reporting Guidelines
Wednesday October 13th, 1999
Eli Goldberg of the Mozilla QA team has a request for everyone submitting bugs for M10:
"While a number of these bug reports have been fantastic, we're seeing a lot of new bug reporters who haven't yet learned how to submit Good Mozilla Bugs. Correspondingly, easily 20% of them have been tossed out as INVALID or WORKSFORME on the spot. (!) Almost none of the M10 bugs have followed the Bug Writing Guidelines, or used the Bug Template. In some cases, the bugs turned out to be valid --- but we didn't know, since the reporter didn't provide sufficient clues for an investigation."
Also be sure to check out the "Most Frequent Bugs" page before submitting a bug. Duplicate bugs need to be weeded out by the QA team - time that could be much better spent.
#7 An easy way to make follow the guidelines
Friday October 15th, 1999 9:47 PM
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In the bugs I've reported, I copied-pasted the guidelines directly from the guideline's help page... Wouldn't it be easier to put directly the guidelines AS THE DEFAULT TEXT of the full description input box? And if a bug reporter doesn't want to use it, well CTRL+A - DELETE and the job's done!
In answer to leafdigital, I didn't find the bug reporting system too difficult to understand, and I can't say that I'm a pro. It's just that some of the input boxes are unclear, like QA contact or whiteboard status, I mean WTF?!?