MSNBC Gives Netscape Bug Reporting an 'F'
Monday July 26th, 1999
Ben Gertzfield writes, "Get this -- MSNBC is grading different corporations on how good their public bug-tracking systems are.
And, of course, being a MS-run site, they give Netscape an F because they couldn't find bugzilla.
How sad. Netscape is the ONE corp that's good enough to make all of its bugs totally public AND release their bug-tracking software as open source software, and MSNBC has to pull a stunt like this. See the article link for the exact text."
To find out about the quality of a company's bug reporting system, they do a search on "bug".
#33 MSNBC Gives Netscape Bug Reporting an 'F'
Tuesday July 27th, 1999 7:07 PM
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Hmmm, I always use flat mode here and never have any trouble posting.
I will agree with the article on one point: Corel's "issues" listings are very good indeed. I had major problems with one of their products (CorelDraw) on my Windows box, and I was able to find a solution within about 15 minutes of hitting their site.
Otherwise, the story was a complete piece of trash -- when I was in the news biz, if I'd tried to pass something like this off as "research", I'd have been canned in a heartbeat. And rightly so.