Reporting and Nominating Bugs for Mozilla Firefox 1.0

Thursday April 29th, 2004

Ben Goodger writes: "We're beginning the drive to Firefox 1.0 and we need to make sure that every bug people think is important is filed in Bugzilla and has a blocking0.9? or blocking1.0? request flag set. This will allow the FDT (heh) to develop an action plan for the milestones between now and 1.0, prioritize bugs and so on. It's essential that people start doing this now, rather than later, otherwise bugs might slip through the cracks!" Further details are available in Ben's posting to the Firefox forums.

#52 Re: Re: Re: Re: Re: Alas, yes

by jgraham

Friday April 30th, 2004 1:06 PM

You are replying to this message

> Now back to browsers. Why would I download several components like the Browser, E-mail, Composer etc. over one single application?

Because *most people already have one or more components of the suite and have no reason to change*. If I swiitch from IE to the suite, I'll find that any mailto: links on the internet start to open in Mozilla mail rather than my default mail client (I know, I know, there's a hidden pref to restore sane behavior). If I just want to switch to the mail component of the suite, I *also* need to install a browser (and http links in my email won't open in my default mail application). The reason that seperate apps is better is simply that the set of people who want to use (browser or mail or composer or calendar) > the set of people who want to use(browser and mail and composer and calendar). The suite mentality strongly favours the latter group of people.

Even if you do want everything, it works just like every other program on your computer where you need a seperate application to perform a seperate task.

> So Mozilla Firefox should be the better browser, still, you see 3 times more support requests. I don't get it, this must be wrong.

Because to first order the number of support requests varies linearly with the number of people using a product. As Michael points out, the default configuration of of Firefox encourages people to visit Mozillazine so a factor of three doesn't necessarily correspond with a factor of 3 in people using the two browsers but does suggest a broadly comparable number of people are using both products.

> Sure, there are a lot of people switching to Mozilla Firefox, but most of them switched from the Mozilla suite

You can't have it both ways; either there's no reason to switch from the suite to Firefox or a substantial number of people switched from the Suite to Firefox because it worked better for them.

> Hey it wasn't me, but I still agree

So you *are* predicting it. Why?