UK Banks NatWest and The Royal Bank of Scotland Now Support Mozilla

Saturday April 3rd, 2004

Stuart wrote in to tell us that the UK bank NatWest have recently upgraded their online banking facilities, allowing Mozilla users to access the service for the first time. In addition, the digital banking features of NatWest's parent, The Royal Bank of Scotland, are also now compatible with Mozilla. See bug 66911 and bug 119134 for details.

#13 Re: One down, how many to go?

by locka <>

Wednesday April 7th, 2004 6:39 AM

You are replying to this message

I am a customer of Ulster Bank and it annoys me no end that their online banking doesn't work with Mozilla. In fact it doesn't work with *any* browser except IE on Windows and NS4.7 and it uses Java for no readily apparent reason. It really is a lousy service, especially compared to slick offerings such as Barclays.

The most aggravating part is that I made an official offer as an Netscape employee (as I was at the time) by telephone and email to help them solve the issues.

Did they get back to me or show any interest at all? Of course they didn't. Apparantly they don't care that a good % of their customers cannot even use the online services because of the draconian requirements.

I believe Ulster Bank is owned by RBS so perhaps there is light at the end of the tunnel. However, I'm ready to jump to another bank so I don't really care much anymore. I'll vote with my savings instead.