MozillaZine

Full Article Attached Mozilla Foundation Soliciting Proposals for Support Services

Saturday March 27th, 2004

The Mozilla Foundation is exploring offering additional end user support options, in addition or instead of the existing telephone support provided by DecisionOne. To this end, the Foundation is soliciting proposals from companies or community members who wish to be awarded contracts to provide these services. Submissions must be well thought out and shown to be viable. Read the full article for complete details from the Foundation's Bart Decrem.


#8 phone support "stupid"

by amr

Sunday March 28th, 2004 6:04 AM

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I have an email from a Mozilla user who says when he called the phone support about a problem with one of his Mozilla 1.6 CDs, the phone support tech told him he was "stupid" for buying the CD, when you can download it for free.