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Full Article Attached Mozilla Foundation Soliciting Proposals for Support Services

Saturday March 27th, 2004

The Mozilla Foundation is exploring offering additional end user support options, in addition or instead of the existing telephone support provided by DecisionOne. To this end, the Foundation is soliciting proposals from companies or community members who wish to be awarded contracts to provide these services. Submissions must be well thought out and shown to be viable. Read the full article for complete details from the Foundation's Bart Decrem.


#5 Re: unhappy

by schapel

Saturday March 27th, 2004 11:23 PM

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Wow. If that really happened it's understandable that the Foundation might be looking for someone to replace DecisionOne.

What I'd like to see is the Mozilla developers work on bugs that will cut down on the need for support. In browsing through the forums, I see a few bugs that account for a significant percentage of the support questions asked. One biggie is how to import IE Favorites.