MozillaZine

Full Article Attached Mozilla End User Telephone Support Available Soon

Friday September 26th, 2003

In a message to the Mozilla marketing mailing list, Bart Decrem has announced that the Mozilla Foundation will soon begin offering telephone support to end users of Mozilla. The service, which will cost $39.95 per incident, will be provided by DecisionOne, who currently offer telephone and email support for Netscape. The Mozilla Foundation hopes to offer email support soon and is actively looking for an appropriate vendor to partner with.


#30 look for support on Newsgroups or Compuserve Forum

by ndebord

Monday September 29th, 2003 7:50 PM

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Giggle. Forty bucks for one support call. Goodbye AOL, Netscape, commercial gougers, welcome Mozilla, commercial at last.

If you want support, wait 24 hours or less for a response and use newsgroups or the Compuserve (free) Netscape Forum or something comparable.

This is a reall hoot.

N