Full Article Attached Mozilla End User Telephone Support Available Soon

Friday September 26th, 2003

In a message to the Mozilla marketing mailing list, Bart Decrem has announced that the Mozilla Foundation will soon begin offering telephone support to end users of Mozilla. The service, which will cost $39.95 per incident, will be provided by DecisionOne, who currently offer telephone and email support for Netscape. The Mozilla Foundation hopes to offer email support soon and is actively looking for an appropriate vendor to partner with.

#3 Damn

by jedbro

Friday September 26th, 2003 4:40 PM

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Great news... but what does this cost Mozilla? 39.95 is WAAAAYYY too much. But if this costs Moz. Foundation NOTHING, than I can understand the outrageous pricing.