Mozilla End User Telephone Support Available Soon
Friday September 26th, 2003
In a message to the Mozilla marketing mailing list, Bart Decrem has announced that the Mozilla Foundation will soon begin offering telephone support to end users of Mozilla. The service, which will cost $39.95 per incident, will be provided by DecisionOne, who currently offer telephone and email support for Netscape. The Mozilla Foundation hopes to offer email support soon and is actively looking for an appropriate vendor to partner with.
#26 Re: Re: Its for end users only
Saturday September 27th, 2003 8:46 PM
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Not saying anything against the people at DecisionOne, just that they are not mozilla experts. They do a good job for basic support, but that is it.