MozillaZine

Introduction to Thunderbird Part 7: Message Filters

Saturday September 13th, 2003

Morten W. Petersen writes: "Kay Frode has created another article introducing new users to Thunderbird, which explains how to create and use message filters. It follows the first, second, third, fourth, fifth and sixth articles, which received great reviews and lots of helpful feedback up on our website. Any comments? Thanks."


#6 I hate the Outlook wizard..

by smkatz

Tuesday September 16th, 2003 7:10 PM

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It is misleading, and thus hard to provide support for.

Recent support call (Me): "You know you can setup two accounts in Outlook, and filter incoming mail from one into a seperate folder so you can easily send them a change of address.."

Him: Really? Him: How?

We play with the wizard and he says.. "Oh cool, so now I just check the box that says "of a particular account".. select move to folder, select the account and the folder by clicking on the hyperlink.

e-mail later: something weird is happening. When I send a message, I get my own response in the folder I created. They're getting the messages. What gives?

/me realizes that Outlook (unlike any other mail client in the world) doesn't ask you whether to apply a rule to incoming or outgoing mail--it does both.

Would the instruction: "tell it to scan the To: line for your old address and put such messages in a seperate folder?" be simpler.

Yes, I think it would.

The thunderbird interface is almost identical to The Bat! except better, and reminds me of pmail's beautiful filtering system. (I currently use The Bat! because it is less RAM hungry--and will probably always be. However, Thunderbird may prove to be more stable in its final release.. oh the irony.)