Ars Technica Review of Mozilla 1.0

Wednesday July 31st, 2002

No fewer than six people wrote in to tell us about Ars Technica's in-depth review of Mozilla 1.0. As well as rating the Windows version of Mozilla, the article also examines the success of the Mozilla project as a whole. When looking at the product, Gecko was highly praised but Navigator and Mail & Newsgroups came in for criticism. However, the review is much more positive about the Mozilla project, declaring it as "nothing less than a resounding success."

#21 Netscape users aren't their customers

by mpthomas

Friday August 2nd, 2002 3:18 AM

You are replying to this message

"Shouldn't the `capitalist software company's support their users or atleast give the users who tries to help them a 'thanks' or something ? How do a company survive without their customers ?"

Um, most Netscape users aren't the customers. They're the product -- Netscape is selling them to advertisers. It's the advertisers who are the customers. :-)

If Netscape provided any support to a single user, it would probably cost them several times as much money as they made from advertising to that user, so it's not really worth it.

-- mpt