MozillaZine

Salon on Mozilla

Tuesday March 12th, 2002

A number of people have submitted this article, and while it's not really news, it's just another example of how Mozilla is starting to win people over. This is also beneficial to the evangelism efforts going on.


#66 Re: Re: Re: Yep

by asa <asa@mozilla.org>

Thursday March 14th, 2002 9:07 PM

You are replying to this message

"You expect detailed usability feedback from users outside the scope of a user test? What's your involvement with usability? Have you had any? "

You could ask mpt, who you so quickly jump to praise, what his "user test" experience with Mozilla and Mozilla users is. I suspect that it is very little, if any, and his sample of Netscape and Mozilla end users is probably considerably smaller than blake's since he doesn't have access to the Netscape feedback data that blake does.

I happen to think that user feedback (outside of the lab) is quite valid and that it can be used to improve a product. It's not the same as usability testing and the data that results but to suggest that it's invalid or somehow worthless would probably cause mpt's stack to blow since watching users in internet cafes, reading usability literature, and reading bugs and user comments are his primary usability studies and the basis for his rants about Mozilla and Mozilla usability behind which you rather swiftly threw all of your moral support.

I keep forgetting to ask, or maybe I did and you didn't respond. Why are you here? You don't use Mozilla. You don't contribute code. You've said that you'd prefer Mozilla went away because it might get enough market share that you'd have to code for it. You don't seem to have any intentions of using Mozilla code and you aren't a Netscape loyalist. What's your interest? Is it just for the thrill of armchair quarterbacking?

--Asa