Site Suggestions

Tuesday January 8th, 2002

A few of you have asked for us to post a news item taking your suggestions for the site, so here it is. Tell us all your ideas for what we can do to improve the site. Anything you want we'll think about, but try to keep it realistic.

Just to keep you updated, one of the things we're planning on working on is getting the ChromeZone up again, if we can find some volunteer editors to help organize themes. If you're interested, please email me and I'll get back to you sometime this week.

UPDATE! Right now we're working on dumping all the tables and other old HTML within the site to both show off Mozilla's skills, and to get our file sizes smaller. If you're using Communicator to view the site, you'll notice everything looking pretty ugly, thanks to the poor CSS support it offers. If you're using IE, it'll look a bit better, but thanks to IE's lacking CSS2 support, the sidebar will show up incorrectly. We've completely redone the homepage and talkback code, and we'll be working on the forums next.

UPDATE 2! We discovered Google's great "Search Site" feature, and have added it. Right now it has most areas of the site indexed except news item talkback pages. It will start indexing talkback today, and will hopefully add all of the old items, in addition to picking up the new ones.

UPDATE 3! We've been working hard to get as many of your suggestions as possible implemented, and we encourage you to continue the feedback. You can check this article's responses for what items we have fixed, or are working on.

#175 Does anyone want to make money!?!

by ipottinger

Wednesday January 16th, 2002 10:03 AM

You are replying to this message

"I've noticed also that a few people here severely underestimate a users ability to make decisions for themselves... as if a user needs to be a software developer or web master in order to make intelligent rational choices. Nothing could be *further* from the truth.

"I could site countless examples of 'know nothing' users who somehow, by an act of God, conjured up the ability to choose and use software that wasn't 'in line' with what Windows dished them. Are any of these folks even close to being software developers, web developers, or even a computer geeks? Hell no... not even *remotely*. The only thing they are guilty of being is rational and intelligent adults."

I have worked as a computer trainer and now serve as the resident computer guru in my current workplace. If personal experience can be considered evidence then the truth is that the majority of people don't have a clue as to what they are doing. Watching and learning how the average person deals with technology has been eye-opening.

I couldn't be more shock if a good friend came up to me and said 'Look! If I attach a worm to the end of a string and throw it into the water, the worm turns into a fish!' :-| For *most* people, clicking the mouse and selecting menu items are nothing more than gestures in a magical incantation that will inspire the computer god to do them a favour. They share these incantations with each other or follow detailed instructions in "guides for dummies" or allow a 'wizard' :-) to help them through it. They have little understanding of what they are actually doing. (feeding fish a worm)

The people I've help are "rational and intelligent adults", masters in their field of expertise, many far more successful than I'll ever be. That, however, rarely translates into computer savvy. It still is always safer to assume that "you can never underestimate the (techno-)stupidity of your customers." If you believe this with every fibre of your being and then accommodate it, you will make gobs and gobs of money!!