Site Suggestions

Tuesday January 8th, 2002

A few of you have asked for us to post a news item taking your suggestions for the site, so here it is. Tell us all your ideas for what we can do to improve the site. Anything you want we'll think about, but try to keep it realistic.

Just to keep you updated, one of the things we're planning on working on is getting the ChromeZone up again, if we can find some volunteer editors to help organize themes. If you're interested, please email me and I'll get back to you sometime this week.

UPDATE! Right now we're working on dumping all the tables and other old HTML within the site to both show off Mozilla's skills, and to get our file sizes smaller. If you're using Communicator to view the site, you'll notice everything looking pretty ugly, thanks to the poor CSS support it offers. If you're using IE, it'll look a bit better, but thanks to IE's lacking CSS2 support, the sidebar will show up incorrectly. We've completely redone the homepage and talkback code, and we'll be working on the forums next.

UPDATE 2! We discovered Google's great "Search Site" feature, and have added it. Right now it has most areas of the site indexed except news item talkback pages. It will start indexing talkback today, and will hopefully add all of the old items, in addition to picking up the new ones.

UPDATE 3! We've been working hard to get as many of your suggestions as possible implemented, and we encourage you to continue the feedback. You can check this article's responses for what items we have fixed, or are working on.

#141 Re: Re: Re: Re: I actually pointed this out before the

by todd2002

Tuesday January 15th, 2002 6:55 AM

You are replying to this message

> My point is that you are no better judge of usability from a joe blow > normal everyday end user than I am.

Given your arguments here, I'm not so sure of that. You are a Mozilla advocate, I am not. Nor am I an IE/Opera/Whatever advocate. If I understand correctly, you are also involved with the Mozilla effort. As a result, your perceptions can be a bit clouded. I don't suffer from this misnomer since, when it comes to web browsers, I am just a user.

> The C|net users seem overall more satisfied with Netscape6.2

The CNet users? Is that the basis for your argument? Those CNET 'opinion' polls (as well as CNETs reviews) relate to reality like Osama Bin Ladens mood relates to the weather in Arizona. I suggest that you, or anyone here for that matter, take your polls to any of the many thousands of non-browser related forums. Don't ask browser usage/preferences questions in a Mozilla newsgroup, or an 'I love IE' forum. Take it to the masses, in places completely void of 'web browser advocates'. It doesn't require much hindsight to figure this out.

> Either you're playing dumb or you're not playing. It's pretty obvious to > most people thata have been paying attention for the last few years that > usability has little or nothing to do with marketshare.

I see now. So this is what its being twisted in to: Usage visa vis Usability. The usage facts are there, whether or not there is personal confirmation or approval from you, so I guess I will venture into repeating myself in regards to usability:

Mozilla is an unfinished product right now that is plagued with usability problems, many of which I have already stated. The fact that there are more 'options' available to the user that allow Mozilla to be more flexible, i.e., Privacy and Security, Javascript, Theming, etc..., etc... None of that means diddly squat right now in terms of usability until the product is complete. You can offer all of the latest whiz bang features and roll them into one product but until those features are contained within a solid framework that conforms to acceptible levels of performance, stability, and reliability..... the 'potential usability' means nothing and in no way equates to 'current usability'. Broken/quirky/incomplete features, stability issues, performance issues, memory leaks, data loss, random lockups, ad infinitum..... these are not the attributes of a software product that is strong in usability.

When potential usability becomes true usability then the usage will follow.... along with word of mouth and along with increasing market share, irregardless of whether IE is included with Windows. Don't even start with the "Mozilla will never amount to much market share wise because IE is included with Windows". That is a pure cop out, nothing could be further from the truth, and you're barking up the wrong tree with that argument. In that case, you are shooting your own self in the foot with your own argument by saying that a user, despite the marvelous positive feedback and recommendations regarding software product X, that they are incapable of cruising over to CNet to download and install software product X because a competing software product Y is already included with Windows.