MozillaZine

Links Toolbar Landed

Wednesday October 3rd, 2001

Gervase Markham writes: "The Links Toolbar from bug 87428 has finally landed, bringing us ever-closer to full support for HTML 2.0. You'll see it in this morning's builds. The auto-show is still in development over in bug 102832. Good places to try it out are Bugzilla buglists, the W3C, htmlhelp.com and many machine-generated manuals or documents, such as the GNU Make manual."


#180 Re: Re: Re: What's in it for us?

by tny

Tuesday October 9th, 2001 7:01 AM

You are replying to this message

> Mozilla doesn't really have customers > (i.e. no one is paying mozilla.org for > the software). If he is really interested > he should be telling whichever mozilla > contributer he is getting the software from.

Mozilla does have customers - Netscape is a customer, IBM is a customer, RedHat is a customer. They don't buy seats, but they donate a lot of resources to the project.

Netscape has customers. If Mozilla doesn't satisfy Netscape's customers, it won't satisfy its own customer, Netscape. Given a choice between sending an email to Netscape and posting a comment here, I'd go for posting a comment here - fewer layers of bureaucracy (this isn't a comment specific to Netscape, but a general observation that the fewer stops a comment has to make before it gets to the developers the better). Of course, I'd go for posting a bug report to bugzilla above all, but his point is to highlight the bugs he thinks are important (and a vote doesn't always help much). The developer community is not Mozilla's only customer, and the product should not be designed just to answer to developers' needs. The open source model has to work differently here from the way it works for gcc, which is only used by developers. Apache might be a better model to think about: most of the servers running Apache aren't owned by companies that have contributed to Apache, but that doesn't mean that the Apache group ignores those customers' needs. (Of course, Apache isn't distributed by a large commercial company under its own brand name, but the analogy is still useful).

That said, if a company is going to use Mozilla, it would only be fair to contribute what they can to the project in the way of testing, bug reporting, and if possible development.