Towards Mozilla 1.0
Tuesday June 26th, 2001
Gervase Markham recently posted his feelings on what a 1.0 release of Mozilla would be. Gerv has sent us the follow-up to that posting, including much of the feedback he received. To read it, click the full article link. Once you have read through it, we welcome you to post your feelings on what you think a 1.0 release would have. [As Gerv says, please don't post your favorite list of bugs, only the criteria for choosing what bugs to fix.]
#37 Re: "Zero crasher bugs"
Wednesday June 27th, 2001 8:07 AM
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You're right, of course. But there should be a goal to get as many of the crashers out as possible. There will always be a certain number of them that will be hard or even impossible to track down and fix (for example, when you have a lot of users hammering on it you will sometimes get crashes on machines that simply have hardware problems. You can't hold everything up simply because someone reports a crash that you can't duplicate).
I appreciate very well the problems of cross platform development. One large project I worked on compiled on nearly 20 (!) different platforms. It's a bitch.
The _goal_ should clearly be zero crashers, but this isn't going to be achievable in the real world. It's difficult to put a quantifiable number on it because as you get close to zero a lot of the remaining ones will be that kind of "noise" crasher. Even among crashers that are traceable to real bugs some of them will be a lot more important than others, and some may be so rare and so difficult to fix that it's not practical to do so.
However I would submit that in the software industry in general (not just Mozilla, please, I'm not trying to say that you're any more guilty than anyone else) there has developed a much more relaxed attidude towards this than there ought to be.