MozillaZine on Skins
Tuesday April 11th, 2000
I have decided to put my own head on the chopping block and weigh in on the Mozilla skins and native widgets debate. To read more, click "Full Article" below.
#29 Reality please
Wednesday April 12th, 2000 8:17 AM
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Reading Chris' article scared me. It seemsed an attempt at justification in the face of direct user feedback.
My mom and my partner are not going to use Mozilla/Netscape if they have to go through yet another "what does this button do" experience. IE works fine for them now and, frankly, the advantages that Mozilla/Netscape does offer are largely philosophical to an non-technical user.
Operating system vendors, for all their failings, pour large amounts of money into usability testing. While the results may not be wonderful, they are for the most part _consistent_. When some application with delusions of grandeur comes along an ruptures this consistency, all that results is confusion and a quick reach towards the quit button.
It may feel validating to pat yourself on the back and tell yourself that you are not building a web browser, rather a /platform/ for an open Internet, but Mozilla/Netscape has to walk before it can run. Right now it is not even crawling as far as most users are concerned.